Attendee Group

In this article, you will be able to learn more about Attendee Groups and some tips you can use to manage attendees and their groups.

The following are the areas you can manage on this page:

Attendee Groups

Normal Groups
Registration Groups

Adding Attendees to Normal groups

Attendee Groups

What is Attendee Groups?

Attendee Groups enable event administrators to categorize users and send notifications or emails to a specific group of users.
You can also show hidden features to a specific group of participants, for example, a private schedule, feature or document that is only visible to Investor group of guests. There are 2 types of Attendee Groups: Group (or Normal Group) and Registration Group. Read on to know more about attendee groups and registration groups.

Groups (also known as Normal Groups)

Groups can be located on the left of panel of the Attendees page at your event's admin panel. Admins can create groups at the attendees page and use these groups to categorize attendees. Admins can create as many Groups as your event requires and you can also group attendees into multiple groups. Admins can also choose to set limits for groups when necessary.

Note: When importing attendee list with more than 1 group per attendee, please follow the steps here.

Registration Groups

Registration Groups are distinguished by the Registration Ticket Names or RSVP Registration Groups.
For ticket registration, this can be accessed on the Registration page under Ticket Name via the admin panel.

For RSVP registration groups, you can create them from the Attendee admin panel.

Note: Attendees can only be grouped into ONE Registration Group.

Adding attendees to Groups

Normal groups are based on the groups admin has created here.

There are 3 methods to assign an attendee to Normal groups:

Method 1: Assign a group to individual attendee

Click on an attendee to open popup
From popup select Groups tab ➔ Check the box accordingly to allocate attendee to a group and click save.

Method 2: Assign a group to multiple attendees

From the list of attendees ➔ Check the box of the attendee(s) you wish to reassign a group.
Click the Reassign button and select a group from the dropdown list. Changes will be reflected automatically.

Method 3: Assign group(s) to attendees before importing attendee list

Note: Groups (Normal Groups) is NOT Registration Groups. Registration groups are based on the Registration Ticket Name.
To read more Registration setup, click here.

Below is an image of the attendee import template (Image does not include all columns from the actual template).
If more than 1 group is assigned to an attendee, add a vertical bar with spaces between each group as per the image below:

By doing so, attendees will be sorted by their multiple groups on the admin panel when the list is imported as per the image below: